Citi Mortgage has time frames automatically set up for letter of authorizations to expire. This is currently set at 6 Months but if a homeowner so chooses to they. Workable SolutionsSM Financial Form. 1 of 1 rev 02/20/ CitiMortgage, Inc. does business as Citicorp Mortgage in MT and NM. LETTER OF AUTHORIZATION. Dear CitiMortgage Customer(s): In order for CitiMortgage, Inc. to discuss your mortgage loan with a third party, we must obtain a letter of authorization form.

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Apparently thousands of customers are inappropriatelty being charged late fees. I faxed a stack of documents to Ms. I too have had problems with citimortgage. Is this their resolution, passing the mortgage on to another company when they were supposed to be working with me?

Submit a Comment Cancel reply You must be logged in to post a comment. Here are my grounds for the dispute. Worst Bank in the world! Explanation point, explanation point. Disappointment to the human race!!! In the meantime, part of the money from the insurance company is for cleanup and removal of debris. I then received a notice about late payments and reporting to credit etc. My local office faxed the information to Citimortgage and it has been nothing but a run a round since then.

Fortunately, the gal on the other end of the phone was a little more intelligent. You get transferred back and forth between departments and end up getting no help. They taxed a day late on my credit bureau. At this point I feel like that is exactly what they want, to foreclose on a property that should’ve been paid off in June.


After getting so frustrated, I spoke with someone else who told me that my filed had been closed because of non payment of the agreed money. Maybe CitiWorld monitors blogs.

This is currently set at 6 Months but if a homeowner so chooses to they can order a letter of authorization directly from the lender and once submitted that authorization is permanent until the homeowner chooses to remove the 3rd party from their account. I had to sign so many forms about protecting their privacy, codes of conduct, antitrust laws, U. The amortization table will tell you how much will be applied to principal vs. My problem was they took over my loan, and under RESPA charged late fees, and have called me daily on my 9 day late payment which I have already made.

Citimortgage seems unwilling to help me look into this fraud. You will have to pay right then over the phone, with a payment charge and late fee.

Now I am trying to get my money back, and they keep giving me the run around.

Made us feel like we were idiots! About two weeks later, I get a letter from Wells Fargo saying that they had purchased my loan from the original servicer. She put me on a autuorization that when my house sold they would accept a short payment. I did my research with the Dept.

We have no say. She never returned calls to me or my broker or even my lawyer. By the way, check your mortgage interest statements before you file your taxes.

CitiMortgage Frustrations :

I did and they found that they had made an error lettter leaving off my homestead and mortgage exemptions. According to the CitiMortgage Foreign Representative, “no payments have been accepted, cashed or documented in database” since November Anyone found a place to go or a person to call for help? I immediately called Ms.


Then I waited, as instructed. I have always had citimortggage payments set up automatically through my bank. I completed all repayments on time. Talking to stupid Indians who can not even write down a simple phone number. With a high level of skepticism, I hang up and call the technical support people.

In order for me to pay my property taxes, I need ciyimortgage deed. I called our bank weeks later just to make sure it was cashed…no.


I can pull all citimortgave records of calls made with exact times because my home phone is digital VoiP through Lingo which registers EVERY call that comes into my home and out. I have advised everyone I know clue into citimorgage actual and projected report, call your county and find out when they are paying and find out with your insurance company.

Then our potential mortgage lender called to say he pulled our rport again, and 2 more late payments have showed up! Broker wil not call me back any more or email me which he said woul help. This time they mysteriously citimorgtage my mortgage to an interest only product.

So after realizing that even though this post started init is still going strong! These papers were faxed over to them in Feb.