ETOM ENHANCED TELECOM OPERATIONS MAP PDF

Originally Released. Access to Standard. Latest Version. Year Released. Enhanced Telecom Operations Map. Business Process Framework. no logo. eTOM. The enhanced Telecom Operations MapTM is an ongoing TM Forum initiative to deliver a. business process model or framework for use by service providers. ETOM stands for Enhanced Telecom Operations Map. The Enhanced Telecom Operations Map is an ongoing initiative developed by the TM Forum to deliver a.

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Get Involved Join the Frameworx Community discussion. TM Forum Coaching compliments our training and certification program to help you make the link between the skills you learned in class and the proper application of the standards, best practices and tools in the specific context of your project.

eTOM – Assurance Overview

The map also indicates the interaction between processes. Business Process Framework eTOM processes fall into three major process areas, [3] as shown in the diagram:. Courses now available at the click of a button. This page was last edited on 11 Decemberat JanuaryDubai. It is a comprehensive, industry-agreed, multi-layered view of the key business processes required to run an efficient, effective and agile digital enterprise.

Not sure if your company is a member? The initial goal was to facilitate the creation of ‘interoperable network management products’.

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NovemberKuala Lumpur, Malaysia. It is a hierarchical catalog of the key business processes required to run a service-focused business.

In this manner the Business Process Framework map covers the whole value chain.

Background to eTOM

The development of the business process standardization for telecom service providers started with the founding of the TM Forum in Version 14 was published jap May Digital transformation opens new markets. Coaching Services TM Forum Coaching compliments our training and certification program to help you make the operatioons between the skills you learned enhamced class and the proper application of the standards, best practices and tools in the specific context of your project.

The Business Process Framework eTOM is a standard maintained by the TM Forum[1] an association for service providers and their suppliers in the telecommunications and entertainment industries. The graphic representation of a Business Process Framework eTOM model consists of rows and columns, the intersections of which denote specific business processes.

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These levels form a hierarchy, with each level encapsulating a group of processes at the next level of detail. Standards Telecommunications systems IT service management. Virgin Media — How to gain agility, configurability and faster launch times. Handbook of Network and System Administration. Digital Transformation Asia Case Studies Case study: Check here to operqtions out.

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Give yourself a competitive edge by taking courses and exams to gain Knowledge and Career Certification. The goal of TOM was the creation of an industry-owned framework of business processes, including the definition of a common enterprise-independent terminology for service management. In other projects Wikimedia Commons.

Engage TM Forum to independently verify and certify how well your business processes and information models align with the industry standards found in Frameworx. Views Read Edit View history.

The Business Process Framework is an operating model framework for telecom service providers in the telecommunications industry.

Business Process Framework (eTOM) – TM Forum

Contact us General Inquiries: At the conceptual level, the framework has three major areas, reflecting major focuses within typical enterprises:.

Conformance Certification Engage TM Forum to independently verify and certify how well your business processes and information models align with the industry standards found in Frameworx. It was also supposed to serve as a basis for discussing the scope eetom information management necessary for the execution of the processes.