Never Split the Difference by Chris Voss Motivational Interviewing by William R. Miller Just Listen by Mark Goulston A Manual for Creating Atheists by Peter. Goulston, a psychologist, consultant, author and frequent contributor on TV, has written an insightful and example-laden book that explores. Embrace Possibility book notes for Mark Goulston’s Just Listen: Discover the Secret to Getting Through to Absolutely Anyone.

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To ask other readers questions about Just Listenplease sign up. First class noticing takes you out of yourself and your self preoccupation. Please connect with me to ask questions or leave comments about this episode or the golston in general, and there are several good ways to do this:. After I absorb the ideas, I would have to go back and find the methods and dialogues that would fit me.

Wish I had learned these things 10 years ago One of those rare books I listen to and then buy a hard copy so I can reread jist.

Just Listen: Secret to Getting Through to Anyone

As Keith Ferrazzi says, “Don’t be afraid of sharing your vulnerabilities. Section 2 including chapter 3 to 12 which represent each of 9 practical rules My favorite chapter is 12 – dealing with toxic people.

To a certain extent that’s true, as I have met many born persuaders; I call them “mentors” and can only hope to emulate them. Looking for a good book? Its technique used for hostage negotiations, so it works! Whether the person is a harried colleague, a stressed-out client, or an insecure spouse, things will go from bad to worse if you mrak break through emotional barricades. One simple example is to use the word “Hmmm” as someone starts to tell you something, and to encourage them to tell you more.


Steer clear of toxic people: Really listen to what is being said and not gouulston, and you will be so much further ahead in life and in business. Goulston writes about in this book. When you do so, you go from being fixated on the way you are convinced the world should or shouldn’t be, but never will be, to being ready to deal with the world the way it is.


Effective communication requires work to understand the person you are trying to communicate with. You will lishen touched uust the heart and wisdom of my guest.

Get where they are really coming from. The solutions aren’t earth shattering. Sep 15, Annie rated it it was amazing Shelves: I also learned more about narcissist and psychopaths, people you need to avoid if you can especially the latter one.

Just Listen: Discover the Secret to Getting Through to Absolutely Anyone by Mark Goulston

Ironically, it’s what the author himself points out in chapter 19 as a fatal flaw: The saying goes to “Forget the music. Sometimes I am prone to thinking that som “Just Listen” is an outstanding, practical how-to guide for becoming a better face-to-face communicator.

The answer is probably that simple and boring one — practice — but the book did not really address or even acknowledge the gap between understanding the techniques and being able to use them. One of the discoveries are mirror neurons which are responsible for imitation, learning and empathy. I am assuming that t If you want to learn how to reach out to people in your family, work, community, or even total strangers, you will definitely learn a lot of useful lessons from Mark Goulston in his book Just Listen.

Unfortunately, I can’t say there was much “there” there. Episode Introduction Mark Goulston is a business consultant, coach, speaker, former FBI hostage negotiation trainer, and psychiatrist.

Goulston offers a great reminder: Open your eyes and get shit done. Listeb are several points made this ujst become one of my favorite book. Diamond Rule Do unto others as someone who loved you did unto you. Neuroscience increasingly helps us understand how our brain works.


The only truvuak complain thing – I am not a big fan of run on chapters number across the sections instead of tell section 2 chapter 1 This make a bit difficult for audiobook listener to determine where they are.

Trivia About Just Listen: This book is a very practical, applicable, “how to” on getting people from a defensive position to one where they may listen to you. Beyond the core message, this liste had a lot of practical tips with something of a laundry list feel to their presentation. So jusst can you know how others perceive you? Goulston does offer activities and exercises that you really should try. Not a goulstpn for the everyday person. Whereas the Power Apology, when warranted, consists of the 4 R’s: Just a moment while we sign you in to your Goodreads account.

Goulston gets to lieten heart of the matter and he does it fast – he does not waste your time as some unmentioned non-fiction authors do! It helps avoid any biases – Try to understand the why they feel the way they do and try to label how they feel. This really spoke to me, I appreciated the authors tone and ideas.

To be clear, the author is definitely a There are a lot of interesting and salient points made in this book about connecting with people.

This book is easy to read and worth my time to read.

See 1 question about Goulstln Listen…. Therefore, I bought the book. Mark Goulston is a business consultant, coach, speaker, former FBI hostage negotiation trainer, and psychiatrist. Return to Book Page.